Your subscription & invoices
Step 1 — Open Billing & Subscription
Open Settings, then Billing (/settings/billing). The page header reads Billing & Subscription, with a one-line note that your subscription, invoices, and payments are managed directly by MindBill. There's no plan picker, usage meter, payment-method panel, or invoice table to work here — anything you'd change on a self-serve dashboard, you handle through the billing contact below, and we make the change on our end.
Step 2 — Reach the billing contact
Everything billing flows through one Billing contact card. For invoices, your plan, your payment method, or any billing question, reach us directly and we usually answer same day. The card lists three ways in: email jimmy@mindbill.org, call or text (570) 768-7496, or message us in our shared Google Chat channel. Use whichever is fastest for you — they all reach the same place.
Step 3 — Ask for a plan or payment change
To change your plan or update how you pay, send the request to the billing contact rather than looking for a button in the app — there isn't one, by design. Email or text what you want changed and we set it up on our side, then confirm it back to you. Because billing is handled directly, you're never locked out of a change by a form: if it's a billing matter, the contact card is the path.
Step 4 — Get a copy of an invoice
Need a past invoice for your bookkeeping or to hand to an accountant? Ask the billing contact and we'll send it over. There's no invoice history table in the app to download from, so the same email, text, or Google Chat message that handles your plan also gets you any invoice copy you need — same-day turnaround in most cases.
Your MindBill subscription, invoices, and payments are handled directly by us — there's no self-serve plan panel or card-on-file to manage. The Billing & Subscription page is a contact card: when you need to change your plan, update how you pay, or get a copy of an invoice, you reach the MindBill billing contact and we take care of it, usually the same day. This article shows where the page lives and the three ways to get in touch.